Terms & Conditions

Effective Date: February 2026

Website: www.fiishy.in

Owned & Operated by Fiishy a Unit of Dynamo Ideas Pvt Ltd.

1. Introduction

Welcome to Fiishy. These Terms & Conditions govern your use of www.fiishy.in and any services, products, content, ordering platforms, or digital interactions associated with Fiishy. By accessing or using our website, placing orders, or interacting with our brand, you agree to comply with these Terms.

2. About Fiishy

Fiishy is a fast-food brand specializing in premium fried fish products and related food items. The brand operates physical outlets, franchise outlets, cloud kitchens, frozen FMCG distribution, and third-party delivery integrations.

3. Eligibility

By using this website, you confirm that you are at least 18 years old or using it under parental supervision, and that all information provided is accurate and complete.

4. Orders & Payments

All orders are subject to confirmation and acceptance. Prices are listed in INR ( ) and may change without notice. Applicable taxes and delivery charges may apply. Fiishy is not responsible for third-party payment gateway failures.

5. Product Disclaimer

Food images are for representation only. Actual size and appearance may vary. Customers must inform us of any allergies before ordering. Fiishy shall not be liable for allergic reactions without prior disclosure.

6. Delivery Policy

Delivery timelines are estimates and may vary due to operational constraints. Third-party platform orders are governed by their respective policies.

7. Refund & Cancellation Policy

Refunds may be processed for wrong items, missing items, or proven quality issues reported within 24 hours with proof. Approved refunds are processed within 5–7 working days. Fraudulent claims may be rejected.

8. Intellectual Property

All content including logo, brand name, product names, images, and website design are intellectual property of Fiishy a Unit of Dynamo Ideas Pvt Ltd. Unauthorized use is prohibited.

9. Franchise & Business Inquiries

Franchise information does not constitute a binding offer. Fiishy reserves the right to approve or reject applications and modify investment structures.

10. User Conduct

Users agree not to misuse the website, engage in unlawful activities, disrupt operations, or impersonate brand representatives.

11. Limitation of Liability

Fiishy shall not be liable for indirect losses, business losses, technical errors, or third-party delays. Maximum liability shall not exceed the order value paid.

12. Privacy

Use of this website is also governed by our Privacy Policy in accordance with applicable Indian laws.

13. Modification of Terms

Fiishy reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.

14. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in West Bengal, India.

Contact Information

Fiishy A Unit of Dynamo Ideas Pvt. Ltd.

Website: www.fiishy.in
Email: support@fiishy.in
Phone: +91 6291513339